HOLY TACO-We Got Kicked To The Curb

September 22, 2008

The “eh, it’s okay” salsa in disposal containers at Holy Taco.

We have heard great things about Holy Taco in East Alanta Village, but we never got to the taco-eating part during our first and last visit - we were basically dismissed by management.  A first for us.  What did we do to warrant such a diss, you ask?  Be patient – it is a slightly long story…

We walked up to Holy Taco on Saturday afternoon – about 30 minutes before the start of the East Atlanta Village Strut Parade.  We were told to “sit anywhere [we] liked.”  There was no hostess.  We scoped the patio – the available options included 2 small 2-tops in the sun or one 5-top round table with a nice umbrella where 2 guys were paying their bill and leaving.  We opted for the shade.  It wasn’t crowded and we planned on eating and then heading out to watch the parade.

Our waiter came by, we ordered beers and then 3 tacos and some $6 chips and salsa.  All was well. Then, in the middle of sipping our beers, and after we had been there for over 15 minutes, the waiter came back and told us that his manager has told him our table must be saved for a larger party and that we will need to move.  We said we would be glad to move if we could take our umbrella to one of the sunny 2-tops.

We heard nothing else until another 15 minutes later when we were almost done eating our chewy chips and mediocre salsa when the manager (?) (I assume b/c she never introduced herself) came by and physically took the food from in front of us and informed us we were being moved (without our consent) to a 2-top in the shade which had become available.  She said she needed our table for a large group.  In shock, we complied and followed her to the corner table across the patio.  Then I told her that never in my life had I been forcibly removed from my seat in the middle of a meal and that although I understood the need to maximize seating, we had been told to “sit anywhere” and that 2 people had previously occupied the same table without an issue.  She got defensive and sarcastically said that she was “sorry” we had been so misinformed.  Really? If you don’t want 2-tops at 5-tops, get a friggin hostess.  And if you realize this error after 2 customers have sat down, ordered, and started eating-it is your bad you sat them there and you suck it up or you ask them nicely to move and offer them a beer or something!  You NEVER force customers to chase their bowl of weak- ass salsa to a new table so you can cram in a few more guests on your patio.

Since our complicated order of 3 tacos was not ready at this point (about an hour at this point) we chose to relieve Holy Taco of the burden of having us as customers.  They quickly got us our incorrect bill, and we walked on to the Australian Bakery where they were actually happy to take our money and serve us.

Alison pretty disgusted by our wrong bill at Holy Taco….

Brutus refuses to give any paws to this restaurant.

Technorati Tags: Holy Taco, East Atlanta Village Strut Parade

Posted in What the *^#@?, Restaurants by ashley